FAQS — (& Occasional Panic Attacks)
Because every sparkling thing deserves a little clarity.
Frequently asked questions
Is Impreda open to everyone?
Yes! No secret society, no hidden handshake, no VIP password.
If you can click ‘Add to Cart,’ you’re in.
How long will my order take to arrive?
Think of it like waiting for a crush to message you back —
but faster and far more reliable.
- Metro cities: 2–3 days
- Urban & non-metro areas: 5–7 days
- Priority delivery: ₹200 → arrives next day
- Same-day delivery (Kolkata only): ₹200
(Yes, we treat Kolkata like our favorite child.)
Do you offer COD?
Yes, COD is available — but please don’t ghost us after checkout.
How do I track my order?
We’ll send you a tracking link via email/SMS/WhatsApp.
You don’t have to stalk the delivery guy manually.
What is your return policy?
7 days return window — no drama, no interrogation.
Just one rule:
📸 Unboxing video from the moment you open the parcel.
(Think of it as your jewelry’s birth certificate.)
Where will my refund go?
Prepaid orders: Back to your original payment method
COD orders: To your UPI or bank account
(We don’t do refunds in chocolate or compliments… yet.)
Where will my refund go?
Prepaid orders: Back to your original payment method.
COD orders: To your UPI or bank account
(We don’t do refunds in chocolate or compliments… yet.)
Do all products come with a warranty?
Premium products: Yes, 6-month warranty
Non-premium products: No warranty — but lots of love
Do you offer re-plating?
Not for every product. Only premium pieces get the spa treatment.
How do I care for my jewelry?
Treat it like a diva:
- No water
- No sweat
- No perfume
- No makeup
- No sleeping together
Basically, spoil it — it deserves it.
What payment methods do you accept?
UPI, cards, NetBanking, wallets, COD — almost everything except promises.
How can I contact Impreda?
Drop us a message anytime:
📩 support@impreda.in
(We reply faster than most exes.)